Hi! I'm Suzanne, a QA person turned mixed methods UX researcher with over 15 years of experience in the technology space. I am technically fluent, quick at getting up to speed with new products and contexts, detail oriented without perfectionism, and excellent at clearly communicating about complex topics. My QA experience has resulted in an intense desire to improve internal tools, as well as other tools for which users have no alternatives such as enterprise and government tools.

​My research papers from Bentley University's Foundations in Human Factors class are available on Research Gate. I recommend reading Shotcut video editing app and preattentive processing or Visual Studio Code (an IDE) for novices and experts, prior knowledge.

When not working, I spend my time gardening indoors and out, visiting bodies of water, video gaming, and snuggling my cat. My cat, of course, believes that snuggling her is the best and most important activity.